International Seller Disclaimer
Cross-Border Commerce Guidelines | Effective: January 2025
🌍 CRITICAL INTERNATIONAL COMMERCE NOTICE
Blaque Net does NOT handle customs, duties, import/export compliance, international shipping, or cross-border regulations. All international transactions are conducted at your own risk between buyers and sellers. We are a platform technology provider ONLY.
Understanding International Sales on Blaque Net
Blaque Market welcomes sellers and buyers from around the world. However, international commerce involves significant complexities, risks, and regulatory requirements that domestic transactions do not face.
This disclaimer explains:
- Your responsibilities as an international seller or buyer
- Common risks and challenges of cross-border transactions
- What Blaque Net does NOT do for international transactions
- Best practices for successful international commerce
What Blaque Net Does NOT Do
❌ Blaque Net Does NOT:
- Handle customs clearance, paperwork, or compliance
- Pay or collect import duties, VAT, GST, or tariffs on your behalf
- Verify export/import legality for specific products or countries
- Provide international shipping services or carriers
- Insure international shipments or guarantee delivery
- Mediate customs disputes or seized packages
- Convert currencies or provide exchange rate guarantees
- Act as importer/exporter of record
- Provide legal advice on international trade laws
- Verify international business licenses or credentials
- Enforce contracts across international borders
- Guarantee payment or delivery for cross-border sales
Blaque Net's Role: We provide the technology platform that connects buyers and sellers globally. We process payments in USD and facilitate communication. That's it. All international compliance, shipping, customs, and risk management is YOUR responsibility.
International Seller Obligations
If you sell products or services to international buyers, you are legally and financially responsible for:
1. Export Compliance
- Determining if your products can be legally exported from your country
- Obtaining required export licenses or permits
- Complying with your country's export control laws
- Avoiding prohibited destinations (sanctioned countries, embargoed regions)
- Verifying items don't violate international treaties (CITES, Montreal Protocol, etc.)
2. Import Compliance (Destination Country)
- Researching if your products can be legally imported into buyer's country
- Understanding destination country restrictions, prohibitions, and quotas
- Ensuring products meet destination country safety/quality standards
- Verifying products don't require special import licenses
- Checking if items face special duties or tariffs
3. Customs Documentation
- Preparing accurate commercial invoices with item descriptions, values, and HS codes
- Completing customs declaration forms (CN22, CN23, etc.)
- Providing certificates of origin when required
- Including all required documentation (permits, licenses, safety certificates)
- Declaring true value of goods (under-declaring is customs fraud)
4. Duties, Taxes & Fees
- Clearly stating in your listing who pays import duties and taxes
- Understanding DDP (Delivered Duty Paid) vs DDU (Delivered Duty Unpaid) terms
- Collecting and remitting VAT/GST if required by destination country
- Registering for foreign tax collection if exceeding thresholds
- Providing buyers with estimated duty/tax amounts (or disclosing you won't)
5. International Shipping
- Choosing appropriate international carriers (USPS, DHL, FedEx, UPS, EMS)
- Using tracked, insured shipping for valuable items
- Understanding carrier restrictions on prohibited items
- Packaging items securely for international transit
- Providing realistic delivery timeframes (2-6 weeks typical)
- Understanding customs inspection can delay packages significantly
6. Returns & Refunds
- Establishing clear international return policies
- Deciding if you accept returns from international buyers
- Stating who pays return shipping (often very expensive internationally)
- Handling situations where packages are seized or destroyed by customs
- Understanding that return shipping may incur additional duties
7. Currency & Pricing
- Pricing in USD (Blaque Net's transaction currency)
- Understanding buyers' banks will charge foreign transaction fees
- Accepting that currency conversion rates fluctuate
- Providing local currency estimates if helpful (use tools like XE.com)
8. Tax Compliance
- Declaring international income to your tax authority
- Understanding tax treaties between countries
- Maintaining proper records for tax and customs purposes
- Consulting tax professionals about cross-border tax obligations
International Buyer Obligations
If you purchase from international sellers, you are responsible for:
1. Import Duties & Taxes
- Paying ALL import duties, VAT, GST, customs fees, and taxes assessed by your country
- Understanding that these fees are IN ADDITION to the purchase price
- Researching your country's duty rates and de minimis threshold
- Being prepared for unexpected tax bills upon delivery
Example: You buy a $100 item from a U.S. seller. Your country may charge 20% VAT ($20) + 10% duty ($10) + handling fee ($15) = $45 in additional costs you must pay to receive your package.
2. Customs Clearance
- Facilitating customs clearance if contacted by customs authorities
- Providing additional documentation if requested
- Paying customs storage fees if packages are held
- Understanding that refused packages may be destroyed (no refund)
3. Legality in Your Country
- Verifying purchased items are legal to import and possess in your country
- Understanding your country's prohibited and restricted items lists
- Accepting risk that packages may be seized by customs
- NOT blaming the seller if customs seizes a legal item
4. Delivery Delays
- Understanding international shipping takes much longer (2-6 weeks typical)
- Accepting customs inspections can add 1-4 weeks of delay
- Not filing disputes immediately if packages are delayed
- Tracking packages through international carriers and customs systems
5. Currency & Payment
- Understanding payments process in USD
- Accepting your bank's currency conversion rates
- Paying foreign transaction fees charged by your bank/card
- Understanding exchange rates may fluctuate between purchase and charge
6. Returns
- Understanding international return shipping is VERY expensive
- Accepting seller may not offer international returns
- Paying return duties/taxes if returning items
- Understanding return shipments may also be inspected by customs
Common International Transaction Problems
⚠️ Blaque Net Is NOT Liable For:
Customs Issues:
- Package seized or held by customs
- Customs demanding additional documentation
- Item destroyed by customs (prohibited goods)
- Customs storage fees or penalties
- Delays due to customs inspections
Financial Issues:
- Import duties, VAT, or taxes charged to buyer
- Currency conversion losses
- Foreign transaction fees
- Tariffs or additional charges
- Payment disputes across borders
Shipping Issues:
- Lost packages (international shipping has higher loss rates)
- Damaged items during international transit
- Extreme delivery delays
- Package stuck in customs limbo
- Incorrect addressing or delivery failures
Legal Issues:
- Items illegal in destination country
- Trademark or import licensing violations
- Product safety standard violations
- Export control violations
- Sanctions violations
Product Issues:
- Voltage incompatibility (110V vs 220V)
- Different product standards or certifications
- Warranty not valid in buyer's country
- Product instructions in foreign language
- Items that don't meet local regulations
Communication Issues:
- Language barriers between buyer and seller
- Time zone differences causing response delays
- Misunderstandings about product descriptions
- Cultural differences in business practices
High-Risk International Categories
These product categories face severe restrictions in international trade:
🔴 EXTREME RISK (Often Prohibited):
- Food Products: Most countries prohibit food imports without special licenses
- Pharmaceuticals: Illegal to ship prescription drugs internationally
- Plant Materials & Seeds: Require phytosanitary certificates; many banned
- Animal Products: Ivory, fur, leather face strict CITES controls
- Tobacco & Alcohol: Heavily taxed and restricted in most countries
- Weapons & Weapon Parts: Generally prohibited from international mail
🟡 HIGH RISK (Heavy Regulation):
- Electronics: Voltage differences, safety certifications, import duties
- Cosmetics & Beauty: Must meet destination country safety standards
- Supplements & Vitamins: Banned or restricted in many countries
- Batteries & Lithium: Dangerous goods shipping restrictions
- Chemicals & Aerosols: Hazmat restrictions
- Medical Devices: Require certifications (CE mark, FDA approval)
- Textiles: May face quotas or anti-dumping duties
🟢 MODERATE RISK (Manageable with Care):
- Books & Media: Generally OK, but some countries censor content
- Art & Crafts: Usually fine unless cultural property
- Toys: Must meet safety standards (EN71, ASTM)
- Jewelry: May face duties; precious metals need declarations
- Clothing: Generally OK but may face duties/taxes
Recommendation: If your product falls in the extreme or high-risk categories, consider restricting sales to domestic buyers only.
Best Practices for International Sellers
✅ DO:
- Research destination country regulations BEFORE accepting international orders
- Use tracked, insured international shipping (DHL, FedEx, UPS Express, EMS)
- Provide detailed, accurate customs documentation
- Clearly state your international return policy and who pays return shipping
- Set realistic delivery expectations (4-8 weeks with customs delays)
- Package items securely with proper cushioning for long-distance transit
- Photograph packages and customs forms for your records
- Communicate proactively with international buyers about delays
- Use commercial shipping carriers (avoid postal systems for valuable items)
- Consider offering "international shipping insurance" as add-on
- Restrict sales to countries you're comfortable shipping to
- Keep detailed records for tax and customs compliance
❌ DON'T:
- Under-declare item values on customs forms (this is fraud)
- Mark commercial shipments as "gifts" to avoid duties (illegal)
- Ship prohibited items hoping they'll get through
- Use untracked shipping for international orders
- Promise delivery dates (customs can delay packages weeks)
- Accept international returns without clear policies
- Assume buyers understand their country's import laws
- Ship food, supplements, or regulated items without research
- Ignore destination country voltage/plug differences for electronics
- Ship to sanctioned countries or restricted parties
Best Practices for International Buyers
✅ DO:
- Research your country's import restrictions BEFORE purchasing
- Calculate estimated duties/taxes using your country's customs calculator
- Contact seller before purchase to confirm international shipping options
- Use payment methods with buyer protection (credit cards, PayPal)
- Verify seller is willing to ship to your country
- Ask seller about return policy for international orders
- Track packages through carrier AND customs websites
- Be patient - international shipping takes 2-6 weeks minimum
- Save all documentation (invoices, tracking numbers, customs forms)
- Check voltage/plug compatibility for electronics
- Verify warranty coverage in your country
- Understand you WILL pay additional duties/taxes in most cases
❌ DON'T:
- Assume items legal in seller's country are legal in yours
- Expect free or cheap return shipping internationally
- File disputes immediately if package is delayed (wait 8 weeks minimum)
- Ask sellers to mark items as "gifts" or under-declare values
- Blame seller if customs seizes your package
- Refuse to pay import duties (package will be returned/destroyed)
- Purchase food, medicine, or regulated items without research
- Expect seller to refund duties/taxes you paid
Dispute Resolution for International Transactions
Resolving disputes across international borders is extremely difficult:
Legal Challenges:
- Different countries have different consumer protection laws
- Enforcing judgments across borders is difficult or impossible
- Legal costs often exceed the value of disputed items
- Language barriers complicate legal proceedings
- Small claims courts typically don't handle international cases
Blaque Net's Arbitration Clause:
Our Terms of Service (Section 13) require binding arbitration in Los Angeles County, California for all disputes. This means:
- International users consent to U.S. jurisdiction
- Arbitration conducted in English in California
- Travel to U.S. or remote participation may be required
- Legal representation costs are your responsibility
- Translation costs are your responsibility
Practical Recommendations:
- Try to resolve disputes directly with buyer/seller first
- Use payment provider dispute resolution (PayPal, credit card chargeback)
- Accept that some international losses may not be recoverable
- Consider international disputes as a cost of doing business
- Maintain good records and documentation
Resources for International Sellers
Government Resources:
- U.S. Customs & Border Protection: cbp.gov
- International Trade Administration: trade.gov
- Export.gov: export.gov (U.S. export assistance)
- Universal Postal Union: upu.int (international postal regulations)
- World Customs Organization: wcoomd.org
- Your Country's Customs Authority: Search "[Your Country] customs authority"
Useful Tools:
- HS Code Finder: hts.usitc.gov (harmonized tariff codes)
- Duty Calculator: simplyduty.com (estimate import duties)
- Currency Converter: xe.com (real-time exchange rates)
- DHL TradeAutomation: dhl.com/trade (free customs documents)
- FedEx Trade Networks: fedex.com/trade (customs information)
Educational Resources:
- U.S. Small Business Administration: International trade guides at sba.gov
- Your Chamber of Commerce: Often provides export training
- SCORE Mentors: Free export mentoring at score.org
- Shipping Carrier Resources: DHL, FedEx, UPS all offer free international shipping guides
When to Avoid International Sales
Consider restricting your Blaque Market listings to domestic buyers ONLY if:
- ✋ Your products face complex export regulations
- ✋ Your products are food, supplements, or pharmaceuticals
- ✋ Your products are fragile or perishable
- ✋ Your products require installation, setup, or technical support
- ✋ Your products need local warranties or after-sales service
- ✋ You cannot afford to lose money on seized or returned packages
- ✋ You don't have time to research international regulations
- ✋ You cannot provide customer support across multiple time zones
- ✋ You're uncomfortable with customs documentation and compliance
- ✋ Your products are low-value items where shipping costs exceed item value
How to Restrict Sales: In your Blaque Market seller settings, you can specify which countries you ship to. Consider offering "U.S. Only" or limiting to a few familiar countries (e.g., U.S., Canada, UK).
Contact & Support
For questions about international selling on Blaque Net:
Blaque Net, Inc.
Marketplace Support
9100 Wilshire Blvd
Beverly Hills, CA 90212
United States
Email: [email protected]
Important: Blaque Net Support can answer questions about using the Platform but CANNOT provide legal advice, customs assistance, or international trade consulting. For regulatory questions, contact your country's customs authority or consult an international trade attorney.
📋 ACKNOWLEDGMENT
BY ENGAGING IN INTERNATIONAL COMMERCE ON BLAQUE NET, YOU ACKNOWLEDGE THAT:
- You have read and understood this International Seller Disclaimer
- You accept full responsibility for international compliance, customs, duties, and shipping
- Blaque Net is a platform provider only and NOT involved in your international transactions
- International commerce involves significant risks that you accept voluntarily
- You will not hold Blaque Net liable for customs seizures, duties, taxes, delays, or disputes
- You understand dispute resolution across borders is difficult and often impractical
- You agree to Blaque Net's Terms of Service including U.S. arbitration for all disputes
Last Updated: January 2025 | © 2026 Blaque Net, Inc. All Rights Reserved.